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Please check your spam folder as your order confirmation/shipping information/email reply/etc. may have ended up there.

Please read our returns policy before reaching out regarding returns.

When you reach out to us, we ask for the following information we need to be in line with GDPR regulations. Please make sure to include this to save time.

Your name
Order number (NXXXXX)
*If you can't find this, you can still proceed as long as the other information is included
First & Last Name, Address and Email used to place the order
Description of the problem (wrong product, wrong size, etc.)
Desired action (Exchange / Return)
(In case of return, please confirm that you accept the return fee - See return policy)

The order number starts with N and is followed by 5 digits.

Ex. N00001


Please be aware that we are a relatively small company and it can therefore take some time for us to respond to emails, especially when there is a lot traffic.

Customer Service responds to emails on weekdays and in some exceptions on weekends.

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